Infotainment systems have become must-have features for many drivers, particularly those who rely on technology to stay connected while on the road. With some automakers exploring their own infotainment systems, and GM already moving away from Apple CarPlay and Android Auto, shoppers are paying closer attention to what their next vehicle will support.
To understand just how much this shift could influence buying decisions, we surveyed 1,003 car owners about how they feel about losing their favorite in-car tech. The results reveal just how strongly drivers value seamless smartphone integration.
Key Takeaways
- 39% of car owners say a lack of Apple CarPlay or Android Auto is a deal-breaker when buying a vehicle, with CarPlay users (55%) being more likely than Android Auto ones (36%) to say so.
- Tesla (62%) and BMW drivers (59%) show the most trust in automakers' ability to match CarPlay or Android Auto features with their own systems.
- 44% of car owners say they'd be less likely to buy from a brand that removes CarPlay or Android Auto. CarPlay users (60%) were more likely than Android Auto users (40%) to say so.
- 37% of car owners say they'd be less likely to buy a GM vehicle because it's phasing out Apple CarPlay and Android Auto.
- Among GM owners, CarPlay users (48%) are more likely than Android Auto users (33%) to say they'd switch brands if GM were to drop CarPlay and Android Auto.

