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Customer Service

AmericanTrucks Expert Home Installation Guide

How Does It Work Top

After purchasing your item and selecting Add Home Installation, your product will be tracked by your assigned technician. You will receive a scheduling email from Buy It Installed once your product arrives to choose a time for the installation. The entire process should take 1-2 business days once you receive your new product.

How Should I Prepare For My Appointment? Top

Before scheduling your installation, review your product to assure it has arrived as expected and you have all the hardware necessary. The technician will take care of the rest!

Do I Need To Be Home For My Appointment? Top

Yes, please make sure a person 18 years or older is present for the entire appointment.

How Do I Know My Technician Is Qualified? Top

Every technician is required to pass a background check and complete a certification process to ensure they are qualified to work on your vehicle.

Will The Technician Dispose Of My Old Part? Top

Technicians are not expected to dispose of any previous products or packaging, but technicians will dispose of the packaging for your new part.

How Can I Contact Someone About My Installation? Top

If you need to reschedule or have questions specific to your product, you may work directly with your technician. If there is an issue with your product or hardware, contact AmericanTrucks customer service directly.

Installation Service Details Top


You can contact Buy It Installed customer support team via email at [email protected] or give them a call at (629) 444-2894. Hours of operation are Monday-Friday 7am – 5pm PST.